Shipping policy
DELIVERY INFORMATION
At Printsorama, we aim to provide a seamless and stress-free shopping experience for our customers. Here’s everything you need to know about our shipping policy:
DELIVERY TO THE UK 🇬🇧
- Shipping Cost: Delivery to the UK is completely free. 🎉
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Delivery Time: Orders are typically delivered within 1–3 business days. 📦
If your order hasn’t arrived within this time frame, please don’t hesitate to contact us at hello@printsorama.co.uk. 📧 - Shipping From: All orders are dispatched from our studio in Lancashire, UK. 🏡
INTERNATIONAL SHIPPING 🌍
At the moment, we do not ship outside of the UK. However, we’re actively working to expand our shipping options to reach customers worldwide. Stay tuned for updates! ✈️
ORDER TRACKING 🕵️♂️
Once your order has been shipped, you will receive an email confirmation with a tracking number so you can monitor its journey to your door. 📬
RETURNS POLICY
Your satisfaction is our priority. If you're not completely happy with your order, we’re here to help. 🤝
REFUNDS AND RETURNS 💳
- Eligibility: If you'd like to request a refund or exchange, please contact us within 90 days of your order date. ✅
- Damaged or Incorrect Items: If your order arrives damaged, defective, or incorrect, please email us at hello@printsorama.co.uk immediately. We'll make it right by sending a replacement or offering a refund. 🔄
- Exceptions: Unfortunately, we cannot accept returns for personalized items unless they are damaged or defective. Sale items and gift cards are also non-returnable. ❌
If you have any questions or concerns, don’t hesitate to reach out to us at hello@printsorama.co.uk. 💌
Thank you for choosing Printsorama for your personalised prints and wall art! 🖼️✨